Privacy Policy

Thank you for choosing ProfileHope ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information depending on your interaction with our platform:

1.1 Personal Information

Name
Email address
Billing information (processed through trusted third‑party payment providers)
Social media profile URLs or IDs provided voluntarily by you

1.2 Usage & Technical Information

IP address
Browser type and version
Device information
Pages visited and actions taken on the website

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze performance, and deliver personalized features. For more details, please refer to our Cookie Policy.

2. Use of Microsoft Clarity

We use Microsoft Clarity to understand user behavior and improve the overall user experience. Clarity provides insights such as heatmaps and user interaction patterns. Microsoft may collect or receive data about your interactions with our platform.

You can learn more about how Microsoft Clarity processes data by reviewing their Privacy Policy:
https://privacy.microsoft.com/en-us/privacystatement

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services
To process your orders and deliver purchased services
To improve website functionality and user experience
To respond to inquiries and offer customer support
To enhance security and prevent fraudulent activities
To analyze usage trends, performance, and traffic

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Trusted service providers (payment processors, analytics tools, email delivery platforms)
Influencers or partners only when necessary to deliver the services you have purchased
Legal authorities when required to comply with applicable laws

Each third party is required to follow strict privacy and security practices.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations. You can request deletion of your data at any time.

6. Data Protection & Security

We implement security measures including encryption, access controls, and monitoring systems to protect your data. While no method of transmission is 100% secure, we work continuously to maintain the highest data protection standards.

7. Your Rights

Depending on your location, you may have rights such as:

Accessing your personal data
Requesting correction or deletion
Restricting data processing
Withdrawing consent
Receiving a copy of your data (data portability)

8. Children's Privacy

We do not knowingly collect information from individuals under the age of 13. If we learn that a child's data has been collected, we will delete it immediately.

9. Links to Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read their policies before interacting with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised "Last Updated" date. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to request data-related actions, please contact us:

Email: support@profilehope.com

Thank you for trusting ProfileHope.